Thursday, September 3, 2009

Very Important-Unsolicited Calls

What to say when they call if you don't want junk calls:
Every time you get a call you consider junk, just ask the questions in this script. If they answer no, you may be able to sue them.

1. ``Are you calling to sell something?'' (or ``is this a telemarketing call?'')
2. ``Could you tell me your full name please?''
3. ``And a phone number, area code first?''
4. ``What's the name of the organization you're calling for?''
5. ``Does that organization keep a list of numbers it's been asked not to call?''
6. ``I would like my number(s) put on that list. Can you take care of that now?''
7. ``And does the company you work for also make telemarketing calls for any other organizations?'' (If they answer no, skip the next question.)
8. (If yes) ``Can you make sure your company won't call me for any other organization?''

You may need to ask to speak with a supervisor if they sound lost. When you're ready to let them off, you might close with ``Is it clear that I never want telemarketing calls from anyone?'' and just say goodbye. If you feel like making them pay, keep going:

1. ``Will your company keep my number on its do-not-call list for at least ten years?''
2. ``And does your company have a written policy that says that on paper?''
3. ``Can you send me a copy of it?''
4. ``What's your supervisor's first and last name?''
5. ``What's your employer's business name, address and main telephone number?''
6. ``Are you calling for a tax-exempt nonprofit organization?''
7. ``Is this call based on a previously established business relationship?''

Before hanging up, check you have all their answers written down, then say goodbye. Add the date and time to your record. (Is it between 8 a.m. and 9 p.m.?)

Disclaimer: nothing here should be taken as legal advice. It is from Internet and I found it worth sharing.

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